Privacy Policy & Terms
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PRIVACY POLICY
Last Updated: February 6,2025
Red Hands Family Foundation values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website, SMS communications, or any of our services.
Information We Collect
We may collect the following types of information when you engage with our organization:
- Contact Details: Name, email, phone number, and mailing address.
- Communication Preferences: SMS opt-in status and consent.
- Website Data: Anonymous usage data for analytics and website improvements.
- Payment Details: When applicable, secure processing of donations or payments.
Your information may be used to:
- Communicate updates, donation receipts, and volunteer opportunities.
- Improve our website, programs, and services.
- Securely process donations or transactions.
- Respond to your inquiries or feedback.
We do not sell, rent, or trade your personal information to third parties.
SMS Terms of Service
By opting into SMS communications from Red Hands Family Foundation, you agree to receive messages related to updates, reminders, and important notifications. Message frequency may vary. Standard message and data rates may apply.
- Reply HELP for assistance.
- Reply STOP to opt out anytime.
- We never share SMS numbers for marketing purposes.
Your Privacy Rights
You have the right to:
- Access your information.
- Correct or update your personal data.
- Opt out of specific communications.
- Request deletion of your data where applicable.
We use industry-standard security measures, including SSL encryption, to protect your information.
Contact Us
If you or someone you know has goods to donate or needs assistance from a nonprofit organization, we would love to hear from you! Please send us a message at info@redhandsfamilyfoundation.org or redhandsfamilyfoundation@gmail.com, or call us at (904) 374-3154.
If you have any privacy-related questions or concerns, please reach out:
- (904) 374-3154
- info@redhandsfamilyfoundation.org
- 6641 Ramona Blvd, Jacksonville, Florida 32205
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. By continuing to use our services, you agree to the updated terms.